Save the Planet

We know that saving water can help the environment in a myriad of ways; but did you know that saving water also helps reduce greenhouse gas emissions?

In previous blog posts, we have discussed how saving water can help lower your water bill

But did you know how much CO2 goes into bringing one litre of water into your building? 

Let’s take a look.

Treating & Pumping Water

In Canada

Bringing water into a building begins at the municipal level, where water must first be treated and pumped. This previous blog post illustrates the cycle of water. 

How much energy does this process take?

In Canada, the Ontario Government reported 38% of municipal electricity is consumed on pumping & treating water.

According to Gridwatch, 60% of Ontario’s power generated is nuclear and another 1.3% is wind, both of which are carbon neutral. This leaves 38.7% of energy sources generating carbon (29.1% of this is hydro, which uses carbon in its early years and then has a lower carbon footprint in later years, so we will leave it in the calculation). This means 22% of Ontario’s municipal energy that’s used to pump & treat water uses CO2.

According to the guide for York Region in Ontario, the average water use per capita in Canada is 251 litres per person. Ontario’s current population is 14.57 million people, so Ontario uses 365,707,000 litres of water per day.

End-use demand in Ontario in 2017 was 3 035 petajoules (PJ) for the year.

22% of 3,035 pJ is 667 pJ, which means 1.82 pJ/day are used in Ontario to pump and treat water.

Since 365,707,000 litres of water are used in Ontario per day, this means 1,820,000,000 mj/365,707,000 = 4.97 mJ/L is used to pump & treat water. This equates to 1.38 kW/h or 0.003 metric tons of CO2.

In the USA

In the US, more than 13% of the nation’s electricity consumption, or nearly 521 billion kilowatt hours (kWh), is associated with water-related energy use.

Energy used to move, treat, distribute, and use water produces nearly 290 million metric tons of carbon dioxide annually – the equivalent of 5% of the US’s overall emissions. 

More than 8.5 billion gallons of drinking water are produced annually by the utilities that submitted data. The total energy used to produce this volume of water is just over 22 million kilowatt hours.

Heating Water

In Canada

Now let’s look at energy to heat water, using our previous guide that the average water use per capita in Canada is 251 litres per person. 

Using the hot water table and York Region guides above, we can extrapolate that:

Toilets use 65L-100L (we will round to 88L) of water per day, and no hot water.

Showers use anywhere from 28.5L-300L (we will round to 100L) water per day, and 73.1% (73.1L) of that is hot water.

Faucets account for 15% of household water use, or 37.65L. 72.7% of that is hot water, or 27.37L.

Dishwashers account for 10% of household water use, or 25.1L. 100%, or 25.1L, of that is hot water.

This means that…

Total household water usage: 251L

Total hot water usage: 125.57L

 Let’s look at how much it takes to heat water using the average temperatures of a shower temperature at 38C, and a cool room temperature at 20C. 

Using this calculator, heating 125.57L from 20C to 38C uses 2.61 kW/h. Which is equal to 0.00001 metric tons of CO2 for 100L. 

This value can vary depending on the temperature the water is heated to, and the temperature that the water starts at (especially in the winter, when the water must be heated from cooler temperatures).

0.00001 metric tons of CO2 to heat 1L + 0.003 metric tons of CO2 to pump & treat 1L = 0.00301 metric tons of CO2 to heat, treat, and pump 1L of water.

For each L of water, this is equal to 

7.6 miles driven by a passenger vehicle

0.337 gallons of gasoline consumed

3.3 pounds of coal burned

366 smartphones charged

In the US

In Michigan, 17% of all residential energy use goes to heating water.

Nationally, 70% of residential water is heated with natural gas and 29% is heated with electricity. 

The total energy used for water treatment, residential use, and wastewater treatment contributes more than 83,219 lbs CO2/MG of water. Associated with the more than 8.5 billion gallons of water treated and used, plus 22 billion gallons of wastewater treated in the watershed each year, 178 million lbs or nearly 89,000 tons of carbon dioxide are emitted.

Now that we’ve looked at the numbers for the impact of saving even 1 litre of water, consider how great the impact would be in a multi-unit residential building saving hundreds of litres of water each day. 

Connected Sensors is here to help with your water conservation strategy that will help you save money and save the planet. Contact us today to learn more.
The Connected Sensors team


Whether we know it or not, leaks are happening at any given moment in a multi-residential building – and those leaks are costly to you, the landlord. As per the EPA, leaks account for an estimated 13% of water bills. 

In total, minor leaks account for one trillion gallons of wasted water every year. That’s equal to the annual household water use for 11 million homes!

These leaks can go unreported for a long period of time. Although some leaks can be found audibly or visually, many leaks – especially toilet leaks – are silent and invisible. And even if the leaks are found by tenants, they may not report them.

So just how much are these leaks costing landlords?


At any given moment, 1 in 5 toilets are leaking. 

Let’s take a look at a sample multi-residential building that has 300 toilets in the building. If 20% of those are leaking, that’s 60 toilets leaking at any given moment. 

A moderate toilet leak wastes 6,000 gallons per month. At Toronto water prices of $0.01315679/gal, that’s $79 per month per toilet. If we look at our sample building, that’s $4740 per month that’s lost just from toilet leaks! 


It’s estimated that a faucet leaking at a drip rate of one per second will waste 250 gallons of water per month

If we assume that 1 in 10 faucets have a leak, in our sample building with an average of 3 faucets per unit, that’s 90 faucets leaking 22,500 gallons per month or $296 per month lost to faucet leaks.



A showerhead that has a leak of 10 drops per minute wastes over 500 gallons of water per year, or 41 gallons per month. 

If we assume that 1 in 10 showerheads leak in our sample building, that’s 1230 gallons lost each month, equal to $16 per month.

In addition to these common fixtures, there are also outdoor leaks that can occur in a multi-unit residential building’s irrigation system. This is especially true in Canada, when the irrigation systems have to cope with winter frost.

Let’s look back on how much our sample building is spending on leaks each month.

Toilets = 360,000 gallons = $4740 per month

Faucets = 22,500 gallons = $296 per month

Showerheads = 1,230 gallons = $16 per month

Total: $5,052 per month

Per year, that’s $60,624, just on wasted water! 

Imagine how that $5,000 per month could be invested into your building. You could invest in low-flow toilets, faucets, and showerheads that could save you even more on your water bill – an estimated 15-40%

If you’d like to learn more about how you can prevent leaks in your building and save water, contact Connected Sensors today. Our water audit can identify just how much money you can save each month by conserving water.
The Connected Sensors Team. 

Save the Planet

Reducing your building’s overall water consumption benefits more than just your bottom line.

A water conservation strategy helps to alleviate the stress of increasing water bills. But by reducing water usage, you’re also reducing your building’s energy consumption required  to heat that water. 

In addition to helping your bottom line, reducing your overall water & energy consumption benefits the environment. 

Municipal Water Sources

In Ontario, 40% of municipal electricity is spent on pumping & treating water

Whenever a building is primed with water, municipal intake valves have to open; the transportation of this water uses significant energy resources, producing emissions. 

After water is used, it needs to be treated, which is another burden on a municipality’s resources.

Making water drinkable uses an energy-intensive process that involves extraction and filtration, which requires non-renewable resources. This contributes to greenhouse gas emissions (GHGs). 

The diagram below, by HOMES Water Inc., displays the treatment cycle of water. 

Lower Water Levels Affect Water Sources

Using more water, at home or in a business, takes that water out of water sources such as lakes and rivers. Less water in these sources affects the wildlife within them. 

Low water levels in water sources such as reservoirs have impacts on the aquatic environment, as well as the environment around it. Lower water levels can contribute to a higher concentration of pollutants.  

Improving water efficiency helps maintain safe levels. 

Water is Scarce

Only 3% of the Earth’s water is freshwater. 68.7% of that water is held in ice caps and glaciers, leaving less than 1% of Earth’s water in total as usable water.  

Approximately ⅕ of the Earth’s population, or 1.2 billion people, live in areas where water is physically scarce. 

It’s more important than ever to preserve the little fresh water that we have, so that communities in need can have access to fresh water. 

Implementing a water conservation strategy in your multi-unit residential building has many benefits, both for your operating costs and for the environment at large. If you are looking to implement a water conservation and leak detection strategy, Connected Sensors is here to help. 
The Connected Sensors Team.


Instruction, Save the Planet

Properly disposing of your water waste is an important part of the environmental impact of your multi-residential building’s water system. 

But why is properly disposing of sewage important? According to the UN, “as populations grow and natural environments become degraded, ensuring there are sufficient and safe water supplies for everyone is becoming increasingly challenging. A major part of the solution is to produce less pollution and improve the way we manage wastewater”. As our population grows and becomes more urbanized, more wastewater is produced and the overall pollution load is increasing as a result. 

Furthermore, globally 80% of wastewater goes back into the ecosystem without treatment or with insufficient treatment, resulting in 1.8 billion people using contaminated drinking water, which can lead to diseases such as cholera and dysentery. 

On a local scale, there are several negative impacts of flushing the wrong things down the toilet. These include:

-Damages or blockages in your building’s plumbing system, which can potentially cause flooding

-Damage to the city’s sewer pipes

-Damage to treatment plants of wastewater

-Damage to aquatic life that inhabits local lakes and streams

Below are a few ways that you can help your multi-residential building to ensure your sewage system is operating as smoothly as possible. 

Educate Your Tenants

One of the most important ways to help your building’s waste water is to educate your tenants, since most of the water exiting your building will come from your tenants. 

Working with your tenants to educate them on what they can and cannot flush will help your building’s sewage system work optimally. 

Below are a sample of items that tenants may be flushing that they should not.

-Hygiene products, such as dental floss, cotton swabs, sanitary products, and diapers

-Cooking grease and other fats and oils

-Car products, such as antifreeze


-Household hazardous waste, such as paint

Use Advanced Wastewater Treatment

Currently there are several advanced wastewater treatment options available on the market. These systems can offer benefits such as improving nitrification/denitrification performance over traditional systems.

Screening devices are another option which reduce suspended solids by promoting natural sedimentation. 

Ensure Your Sewage Compliance

If you are located in Ontario, you can visit the website to perform a sewage self-assessment and ensure your system is compliant with regulations

We all have a role to play in ensuring we protect our limited water resources during the entire use cycle, from source, to treatment, to conservation of use, to disposal. Multi-residential buildings play a large role in the protection of our water. To learn more about how your building can help, contact us today.
The Connected Sensors Team.


Instruction, save money, Save the Planet, utility costs

In our last blog post, we looked at ways that landlords can reduce water expenses; but how can high rise buildings conserve water overall?

Let’s look at a few methods of water management that high-rise buildings can use as part of their water conservation strategy in conjunction with investing in more water efficient infrastructure. 

Reduce Leaks

On average, leaks account for approximately 13% of all water usage, and 1 in 5 toilets leak. Locating and repairing these leaks plays an important role in water conservation.

Once the initial leaks have been addressed, it’s important to continue to monitor your building for leaks. Tenants do not tend to report these leaks and can’t be held accountable. The cost of repairing these leaks & losing water due to unaddressed leaks has a huge impact on a multi-unit residential building’s bottom line.

Invest in Greywater or Rainwater Harvesting

Rainwater harvesting utilizes water that’s naturally provided to us for certain building applications, such as irrigation, toilet flushing, storm water control, and more, depending on how advanced the system is. 

In a study performed in Toronto, in a ‘normal’ year of precipitation, rainwater harvesting systems supplied 59%-79% of non-potable water.

Greywater harvesting systems are less glamorous – they capture, filter, and store the water tenants use from systems such as showers and sinks. It is estimated that the usable domestic greywater resource can account for 35-39% of non-potable water demand, such as garden irrigation. However, the complexity of the system must be considered as part of implementation, since the water will require treatment if contact with a human is possible.

Encourage Tenants to Conserve Water

In multi-unit residential buildings, tenant accountability is a major issue when it comes to conserving water. Simply put, if they are not charged for their water, tenants are less likely to monitor and conserve their water usage.

There are a few ways that you can encourage tenants to become more involved with monitoring their water usage.

-Involve tenants in the discussion of the impact of water conservation on the planet through video chats, meetings, flyers, etc.

-Implement submetering so tenants become responsible for their own water bills. By transferring costs directly to the tenant, they become more aware of their individual water usage and are more likely to work towards conserving water. Furthermore, they become more likely to report leaks.

-Use gamification to encourage tenants to more actively participate in water conservation. 

Water conservation is vital for the planet and we all need to work together to preserve our freshwater resources. By working together with tenants and using the resources that are currently available, multi-unit residential building managers can help conserve water and reduce their water bills.
The Connected Sensors Team.     

Instruction, Save the Planet

Across Canada, many condominium owners are seeing their condo maintenance fees increase, even as building owners and managers try to reduce operating costs and water expenses.

At the same time, building managers are battling against the increase in water bills – water costs are increasing by an estimated 10% per annum. 

Why are these maintenance fees increasing? Higher vacancy rates as a result of COVID-19 are one factor. Another is ageing infrastructure leading to energy inefficiency, especially in older buildings. But lack of capital, risk, and comprehension of implementation are all challenges on the path to implementing energy-efficient retrofits. 

But these energy-efficient retrofits have benefits for the buildings that outweigh the costs, both immediately and in the long-term. Below are a few benefits of investing in energy efficiency for your building.

Energy Cost Savings

When implemented and managed correctly, energy retrofits can reduce energy bills by an estimated 15-40%. These can be achieved with a combination of updated infrastructure upgrades (i.e. new toilets and showerheads), and building automation (i.e. automated lighting systems). With increased water expenses annually, it is more important than ever to invest in improved water infrastructure. And with water being heated by gas or electricity, less water being used will also impact those utility bills. By lowering energy usage, gas, electricity, and water utility costs will lower.

Capital Reinvestment

By reducing energy bills across the building, the money previously spent on wasteful energy can be reinvested into the building or returned to the tenants.

Investments in infrastructure also improve the cap rate (the rate of return on a real estate investment property) of the building. They also help the building become more competitive by continually investing in building improvements, and make the building more desirable for future tenants, many of which are preferring greener buildings. 

Benefits the Environment & Your City

In the City of Toronto alone, multi-unit residential buildings account for over half of the city’s dwellings, and produce an estimated 17% of the city’s greenhouse gases. Lowering energy usage in MURBs across electricity, gas, and water benefits the environment. It is estimated that improved energy efficient retrofits can help reduce greenhouse gases from buildings by 20%. 

In addition, water conservation reduces the amount of water that requires treatment at the municipal level. Less water used also offloads some of the pressure on sewage systems. 

If you are located in Canada and you are considering investing in greener retrofits for your MURB, you may be eligible for the Canada Greener Homes Grant. Visit the Government of Canada website to learn more. 

If you are looking to improve your water efficiency in your building, Connected Sensors is here to help. Contact us today and we can help you learn how to save money, save your building, and save the planet.
The Connected Sensors Team.


Knowing how much water usage is happening in your building or units is essential, and it is a key way to manage water and leaks. 

To identify the volume of water flowing through a specific pipe, you can install a water meter virtually anywhere. A water meter can be installed at a main water pipe, or at a more specific location such as in each occupant unit. 

Read on to learn more about how water meters work, and what water meter types are available.

How Do They Work?

Water that enters your building from public water sources goes through a water lateral, and then through a water meter. Each type of water meter uses a different mechanism to measure the velocity of fluid moving through the measurement chamber. The size of this chamber is used as part of calculating the volume of fluid . 

One of the most common types of water meter is the mechanical water meter. It has an impeller in the measurement chamber, which rotates when water passes through the chamber. The flow rate is calculated based on this rotation. They do not require a power supply. 

Mechanical Water Meter

Another type of water meter is the electromagnetic water meter, which uses voltage to calculate the flow rate by reading the velocity of water moving through the measurement chamber. They require a power supply.

The last type is the ultrasonic water meter, which measures water flow with sound. They can do this by measuring either the time it takes for the signal to get from one point to another, the transit time, or the difference in the signal’s frequency, the doppler shift. They may require a power supply.

It is essential that water meters are correctly sized for proper water quality and resource management. 

How Do Water & Sewage Bills Work?

Generally, your water bill is based on the amount of water that enters your facility, and sewer bills are based on the amount of water that exits it. The amount of water that enters the facility is often used to calculate the amount that exits the facility, so proper water monitoring is important for both water and sewage bills. 

How Do You Read Your Water Meter?

Depending on the type of water meter that you have, reading it can be confusing. Although digital readers are straightforward, analog readers can be more confusing.

However, if you install our Water Streamer on your water meter, it can make reading your water meters simple. In addition, you can easily access your water readings through your dashboard. 

What Else Can Your Water Meter Tell You?

Your readings of your water flow can tell you a lot about your building’s water consumption. If your overall water consumption is increasing, it’s a good sign that it’s time to check your water system. You could have a leak, or a component of the system isn’t working as efficiently as possible.

If you have water meters installed in individual pipes, such as in occupant spaces, it can give you a closer look into individual water usage, and can help you implement submetering to divert some water costs. 

If you want to learn more about how you can best use the data provided by your water meter, contact us today and we would be happy to assist you.
The Connected Sensors Team

Instruction, save money

When a flood occurs, your first instinct may be to think “how can I use a water shut off to stop this flood?”

But there are a few factors that contribute to why early detection is more beneficial than full water shut-offs. 

It’s More Cost Effective at Implementation

The implementation of an early detection system is more cost-effective than shut-offs, due to the complexity of plumbing systems in high-rises.

With a basic flood prevention sensor layout, the most basic components required are the sensors themselves, and the gateway to communicate between the sensors and the dashboard. Although there are multiple sensor attachments available, they are all non-intrusive and do not require cutting of pipes for installation.

Shut-off valves require significant amounts of hardware, labour and money. Valves need to be placed in the lines that are going to be shut off, and they require an actuator to shut off the valves when necessary. Especially in retrofit buildings, the install can require significant amounts of plumbing work, which can be costly and disruptive to tenants.  

It Helps Prevent Damage

Once the flood has occurred and shutting off the water systems is required, damage has already been done.

With early detection, the flood can be identified before the damage is done, helping to protect the integrity of the building. 

Limited Incremental Benefits from Shut off Valves

With an early detection system, you’re able to gain access to valuable water insights. The robust functionality of sensors allows you to measure how much water is being used in various parts of the building, right down to the individual units in tenant spaces.

Water sensors offer more functionality than just flood detection in commercial buildings: they can also be used to help provide water for remote communities, maintain accuracy over aging meters, and pipeline monitoring. They’re becoming increasingly essential for providing worldwide access to safe drinking water. 

With shut-offs, the functionality is limited to the exact designated purpose: shutting off water. 

Shut-Offs are More Disruptive

Shutting off the water means that water will have to be shut down across the building, and it means that a flood is already occurring. Without any warning, the tenants will have to lose access to their water for an undetermined amount of time. Furthermore, once the flood has occurred, tenants may need to be displaced out of areas where flood damage has already occurred.

We hope that this article has helped display the differences between an early detection system and a shut-off system. While the two can be used in conjunction, in our experience in response to floods, the difficulty is finding where the flood is, not where the valves are to be shut off. To learn more about the benefits of an early flood detection system, contact us today.
The Connected Sensors Team

Instruction, Sub Metering

Our leak detection systems offer more than just what the name suggests.

They prevent floods, but they are able to offer a great amount of value through their other capabilities as well.

Water Insights

In commercial and multi-residential buildings, with so many sources of water usage, it’s challenging to track your water use.

With our suite of products, we are able to offer granular water insights throughout the building.

Our Water Streamer attaches directly to your water meter, providing you with direct water insights right from your meters. Our upcoming Water Trickler will connect to water lines, such as cold water risers, to provide insight as it relates to consumption and continuous flow to identify leaks and continuous flow. 

For a more granular approach, sub metering provides you with precise insights into the water use patterns of each tenant or unit.

With our Water Sniffers, you’ll also be able to detect if there are any leaks in the functional parts of your building that may not be visited often, such as mechanical rooms and elevator pits. This can help with early detection of leaks or floods.

Planned Upgrades

By looking closely at where water is being used the most, or where leaks are beginning to form, it provides you with close insight into which parts of your building can use upgrades next. 

For example, if Water Sniffers are installed and you start noticing the hot water riser that feeds the shower often has pin holes, you should probably consider a riser replacement schedule in your next budget to help manage your risk.

As another example, if a Water Streamer is installed on your main water meter and you start noticing an influx of water consumption, it might be time to start looking at toilet upgrades.

Building Protection

By preventing floods, you are protecting your building in many ways. You are protecting yourself from the stress due to floods, and you are protecting your building integrity. 

Oftentimes when a leak or flood occurs, without a leak detection system, it may not be noticed, especially in areas in the backend of a building. If they are not noticed, the building could undergo undue degradation and wear from waterlogging.

Improved Cap Rates

By investing in a leak detection system, you’re investing in the future of your building. You’re both improving the modernization of your building, reducing the workload on your employees, and you’re protecting your building from damaging floods. This can help improve your building’s portfolio, improving your cap rates. 

In short, our sensors do more than just prevent floods. They offer a myriad of benefits that can improve the value of your building, and make life better for your employees and tenants. If you’d like to learn more about how our systems can help you, contact us today.
Your Connected Sensors Team

Instruction, save money, Sub Metering

If you are a property manager or a superintendent, you may be asking yourself: how does a flood prevention system help me?

Let’s take a look at how flood prevention systems can help you, the building manager.

Prevention is easier to manage than floods

With a Connected Sensors system, we make prevention simple. Our dashboard gives you access to an overview of all the systems, and you’ll receive text and email alerts as soon as a flood is detected.

Without flood prevention, a flood can be a difficult event for a property manager or superintendent to deal with. The source of the flood needs to be found, valves need to be shut off, and tenants in affected areas need to be alerted. Once the flood has been stopped, the source requires repair, and then any damaged infrastructure needs to be repaired. Repairing damaged infrastructure can be a lengthy and costly process.

Flood prevention systems also provide water insights

In addition to providing you with water alerts, our flood prevention system is also able to give you an overview of your total building water consumption. 

First, our product line includes items such as our Water Streamer, which can connect directly to water meters to provide you with live readings of your water. This can help you as the property manager monitor your water usage, helping you find improvements to lower your water bill. 

Secondly, monitoring your water assists in determining future infrastructure upgrades, helping you prepare budgets for your condo board.

Thirdly, with our systems you can consider implementing submetering in your tenant’s spaces. With submetering, you can closely monitor the water usage of each tenant, and encourage responsible water usage by charging each tenant individually for their water. 

Our dashboard also provides you with a full overview of your building at all times, giving property managers a high-level overview at your fingertips. 

Happier tenants lead to a happier property manager

By preventing floods, you increase tenant satisfaction by ensuring there are no disruptions to either their workplace or living space. By utilizing early prevention over shutoffs, you also reduce the chances of shutting down water supply, which is highly disruptive to tenants. 

Preventing floods is important for property management, building owners, and tenants. For building owners, it helps reduce the chances of costly repairs associated with floods, and for tenants, it reduces the chances of inconvenient interruptions. If you want to learn more about how a flood prevention system can help you, contact us today!
The Connected Sensors Team


As a building manager or property owner, it is important to learn about high-rise water distribution systems.

High-rise buildings have more complicated methods of water distribution than residential systems, since pressure needs to be consistent across all floors. There must be sufficient surplus pressure to cover resistance in riser pipes, single components such as shower heads, toilets, and cooling towers. Furthermore, the peak load flow might be greater than what is possible to supply from the mains.

First, let us look at the components of high-rise water distribution systems. The basic booster system consists of several basic hydraulic elements that can be combined

-Break tanks, or underground tanks, provide backup supply in case the mains cannot keep up with the demand or in case the main supply is unstable. However, contamination is a potential issue when the break tank is connected directly to the incoming main supply.

-Booster Pumps ensure water pressure and supply are reliable and consistent.

-Risers and branches are the main method of distribution within a building, where the risers distribute to different floors and the branches to individual tap points. 

-Pressure reduction valves equalize the pressure on all floors. However, if a PRV fails, it can let higher pressure water into a lower grade pipe, potentially causing a flood. 

Booster systems may be designed in several different ways using the elements described above. 

There are four basic methods of distribution of water to multi-story buildings: direct pumping systems, hydro-pneumatic systems, overhead tank distribution, and direct supply from mains to ablutionary taps and kitchen with bathrooms and urinals supplied by overhead tanks.

Below we will explain in more depth the four distribution systems.

Direct Pumping

With a direct pumping system, water is pumped directly into the distribution system without the aid of any overhead tank, except for flushing purposes. Water can be pumped from a ground level or basement gravity tank to a gravity roof tank, through a set of booster pumps that can have multiple stages and speeds that draw water directly from a gravity storage tank or the public water main, or through a gravity storage tank or public water main into a hydropneumatic pressure tank that uses captive air pressure to provide adequate drinking-water supply pressure (see the hydro-pneumatic system below). The direct pumping systems available are single booster system, zone-divided system, roof tanks, or series-connected systems. 

The pumps are controlled by a pressure switch installed on the line. Normally a jockey pump of smaller capacity is installed which meets the demand of water during low consumption and the main pump starts when the demand is greater. The start and stop operations are accomplished by a set of pressure switches installed directly on the line. In some installations, a timer switch is installed to restrict the operating cycle of the pump.

Direct Supply

The most basic type of system, this system is adopted when adequate pressure can be available round the clock at the topmost floor through the city main power supply. With limited pressure available in most city mains, water from direct supply is normally not available above two or three floors.

Hydro-Pneumatic System

Hydro-pneumatic systems are a variation of direct pumping systems consisting of a pressure pump and a pressure tank.

With a hydro-pneumatic system, an air-tight pressure vessel is installed on the line to regulate the operation of the pumps. The vessel capacity is based on the cut-in and cut-out pressure of the pumping system, depending on allowable start/stops of the pumping system. As pumps operate, the incoming water compresses the air on top. When a predetermined pressure is reached in the vessel, a pressure switch installed on the vessel switches off the pumps. As water is drawn into the system, pressure falls into the vessel starting the pump at preset pressure. The air in the pressure tank slowly reduces the volume due to dissolution in water and leakages from pipe lines. An air compressor is also necessary to feed air into the vessel so as to maintain the required air-water ratio. The system is automatic, but requires reliable power supply to avoid breakdown in the water supply.

Overhead Tank Distribution

This is the most common of the distribution systems adopted by various types of buildings. Overhead tanks have been used for over a century since reliable pumps and pressurized systems were not available at the time. The overhead tank setup allows gravity to do the work of bringing the water down and ensuring sufficient pressure. The system comprises pumping water to one or more overhead tanks placed at the top most location of the hydraulic zone. Water collected in the overhead tank is distributed to the various parts of the building by a set of pipes located generally on the terrace. Water is then distributed down to various fixtures. The simple construction basically entails a tank, inlet and discharge piping, a float switch, and a pump. When the water level in the tank drops below a certain level, the float switch engages the pump, refilling the tank.

However, the downsides of overhead tanks are higher capital costs during set-up, greater structural requirements, and a lack of pressure control. There are also potential sanitation issues with overhead tanks.

We hope that this article is able to provide you with further insights as to how high-rise water distribution systems work. If you have any questions or want to learn how we can help protect your high-rise water distribution systems, contact us today.
The Connected Sensors Team

Instruction, Save the Planet

Fresh water is a finite resource.

Only 3% of the water on the planet is freshwater, and less than 1% of this is ready for human use.

Yet, of this small amount available for use, we use over 10 billion tons of water daily.

Our demand for water is only growing; it’s estimated that by 2050, our demand for water will grow by another one-third. With 1.4 billion people already living in areas that are running out of water, our need to reduce our overall water consumption is vital.

The good news is, water sector technological innovation is working to prevent a global water crisis.

What are some of the water challenges we currently face?

Demand outpacing supply of water is one of our main water concerns, but other challenges are exacerbating this issue.


Production and manufacturing use large amounts of water for many of our commonly used items. For example, manufacturing a car uses 67,500 litres, a smart phone uses 12,100 litres, and one t-shirt uses 2,500 litres. Many of our staple food products also use large amounts of water. 1 kilogram of coffee beans uses 21,000 litres, 1 kilogram of chocolate uses 24,000 litres, and 1 kilogram of beef uses 15,500 litres. Together, global water use, storage and distribution – and the lack of wastewater treatment – contributes 10% of global greenhouse gas (GHG) emissions

Climate change is also affecting our water supply. With weather patterns changing, we are experiencing more extreme weather patterns such as droughts and wildfires, which is contaminating or using up our water supply. 


Improving our water conditions are important to both reducing GHGs, and providing water to billions of people.

How can technological innovation help the situation?

There are multiple sectors across the supply chain that can be improved to reduce our overall water usage. During the process, we can work to improve:

 -Water Collection



Repairing/replacing ageing infrastructure

Logistics and distribution

Monitoring water usage

Monitoring water usage alone can have a large impact, both on the environment and fiscally. Some $301 billion of business value is at risk because of water stewardship challenges, yet it would take corporations just $55 billion to deliver appropriate mitigation and adaptation initiatives. Beyond risk management, there are an estimated $711 billion US dollars in business opportunities when investing in water security.

What steps are big businesses taking?

Some big businesses are stepping up their goals for decreasing water usage – in the 2020 CDP Global Water Report, major players such as Ford and L’Oreal reported reaching net zero withdrawals by replenishing the water they withdrew. Others, such as Mars and Samsung, are increasing investments into innovations that reduce water usage. 


However, overall, the CDP report shows that only 4.4% of businesses are reporting progress against water pollution reduction targets. 


In conclusion, taking action on water risks through water sector technological innovation is essential for climate action, and it makes business sense. It can stimulate economic development and create jobs. Implementing a water risk mitigation solution is a great way to begin the process of taking action on water in your business. Contact us today to learn more!
Your Connected Sensors Team





Instruction, Power

In a previous blog post, we discussed the highest risk areas in high-rise buildings that require the most attention during the installation of a water risk mitigation system.

But which type of sensors are best for each type of application?

Rope Sensors
best type of sensor

Rope sensors attachments are 1.5m long, and have sensor capabilities along the length of the rope. This means that if any water touches any point of the rope at all, it will alert the water management system.


They are best used in areas where water should not occur at all, such as at the top of elevators, around cooling tower trays, or in mechanical or electrical rooms. They can also be used to wrap around areas of concern. 


Due to their sensitivity to water, rope sensors aren’t recommended for use in areas where moisture could come in contact without a flood, such as in bathrooms or in elevator pits.

Flood Sensors
best type of sensor

Flood sensors attachments come with shorter 30cm cables. They are the more commonly used type of sensor attachment, and while they provide an equal level of protection to the rope sensor, the water detector receptor must be submerged to alert the water management system. 


Because of the design of the sensor, they are well-suited for all areas where you require flood prevention. This can include bathrooms and in tenant units under kitchen sinks or near washers & dryers.

Water Streamer

The Water Streamer is designed to clamp on to water meters. It  works with most mechanical meters. The Water Streamer is embedded with a pulse sensor that detects the volume of water going through the meter. As such, with some back end  software AI/logic it can determine unusual flows from typical consumption, it can identify continuous consumption thus detect leaks and or major floods. The Water Streamer is designed to give our clients a holistic view of their water consumption and provide water insight at a building level.

Jumbo Water Stopper
best type of sensor

The Water Stopper  is a high/low contact that can actuate valves 1 inch or less and or send commands to large actuators for 2” and greater. It can be used with powered shut-off valves or booster pumps to isolate the flow of water in the event of a flood. 


Depending on the requirements, it can be either battery-powered or plugged in.

Mini Water Stopper

The Mini Water Stopper is a valve body and actuator combo that is combined in one product. It can be used in conjunction with water meters to offer water logic information and or water submetering data to the end user. This product is best suited for in suite water management. It is available in sizes ranging from ½ inch to 1 ½ inches.

Rope sensors, flood sensors, and water streamers all provide flood detection, temperature detection, and tamper prevention in one. All of the above options are designed to secure to the wall to prevent tampering.

At Connected Sensors, we offer a robust product line so that we can offer the best type of sensor for every type of building, and we are always working to develop more products to diversify our solutions. Contact us today to learn more about our full product line!
The Connected Sensors Team



save money, utility costs

The condo insurance market is undergoing dramatic changes.

Approximately 48% of insurance claims in the high-rise market are due to water damage, compared to 18% of claims due to fire and 4% due to theft. COVID is changing how our buildings are being used. Weather-related claims are increasing. Underwriters are changing their approach. As a response to all of these changes, rates are increasing. 


As the vast majority of insurance claims shift to floods, we are seeing the condo insurance market shift in response. Read more to learn about what some of these changes are.

Why is this shift occurring?

According to Canadian Underwriter, experts are blaming deteriorating infrastructure as a major factor in the increased insurance claims, pointing at aging and deteriorating pipes as a problem as water damage claims have almost tripled since 2013.

On top of increased claims, repairing the water damage is becoming more complex, driving up claims costs. Repairs need to be done with the correct new products, and tasks such as protecting against mold are more labour-intensive than they used to be due to the amount of infrastructure that needs to be replaced during the process.

How has COVID affected flood insurance claims?

With the pandemic keeping many businesses stay-at-home for well over a year now, high-rise buildings need to consider the effects of having large buildings empty in the long term. Pipes require winterization to prevent floods, and monitoring in case floods do occur. Water ingress – when outside water gets into a building – needs to be prevented, and the HVAC systems need to continue operating.

How are insurance companies changing?

Technological innovation is affecting how insurance underwriters work. Underwriters are on a path to becoming technological trailblazers, utilizing automation and leveraging technological tools to focus on higher-level challenges. Technology isn’t squeezing out underwriters, but rather a future tool that will be used to increase efficiency.

How are condos and tenants affected?

All of the changes above are affecting condo insurance, and the effects are directly affecting the condo owners. From 2019 to 2020, Ontario condo owners’ insurance rose by 8%.
In Alberta and BC, the increases are even higher, at 20% and 18% respectively. 

Ontario’s increase is attributed to a condo development boom, which corresponds to more insurance claims. Furthermore, aging infrastructure is affecting rates as well, as construction flaws become more apparent and claims in one condo can affect neighboring condos. 


Lastly, severe weather events are occurring more frequently due to climate change, which can also affect condo insurance claims. Claims related to severe weather events reached $422 million nationwide in 2008, and $2 billion nationwide currently. 


Claims made by the condo can increase insurance premiums, and the condos may pass these increased costs onto tenants through maintenance fees.

The insurance market is changing rapidly, and one of the best ways to protect your building and lower your rates is to invest in a water risk mitigation system. Contact us today for a quote.
The Connected Sensors Team

Instruction, Power, utility costs

A client of ours, who is getting ready to deploy hundreds if not thousands of sensors across their portfolio, came to us with this very valid question: 

“What’s the life expectancy of your products and solutions both from a maintenance and product replacement stand point?”

What the client was looking for is to understand what they were committing to in the long run and what implications this would have on their operating budget annually for the foreseeable future.

To better understand the different elements to be factored in to the life cycle cost of our solution we’ve broken it down in two categories: maintenance and product replacement cost.

Maintenance Cost:

When it comes to the maintenance cost of our solutions, there are two factors to be considered.

Battery replacement:

Rest assured that we thought of you building operators and managers and built a suite of products that work with three 3.6V batteries to give the best possible battery performance. Now what does that mean? It means our battery operated products, depending on the use case, have a life expectancy of 10 to 15 years. We estimate that the battery replacement cost per device will be in the range of $15 to $20, assuming the batteries don’t come down in price over time. We invite you to also review this other blog we’ve written to better understand the implications of choosing the right product so that you are not constantly worrying about replacing batteries.

General maintenance cost:

Outside of the obvious battery replacement cost, the only other factor to consider is the maintenance cost of the solution in the event the communication system goes down locally or on premises. Here is what we’ve done on the backend to ensure the system goes un-interrupted:

  • Our devices will dynamically change their data rate to reduce the amount of airtime and transmit smaller data packets. The smaller the message packet, the less data that must be transmitted via LTE. Which means less chances of issues occurring.

  • From a gateway perspective, the gateway has a functionality that allows us to submit a so-called “whitelist” to the local memory on the gateway. This avoids other LoRaWAN compliant devices to use your gateway as a generic bridge to get out. In a normal system, the server decides if the node/sensor that is received belongs to the application or not. Having a whitelist means the rejection of unwanted devices happens on the gateway, so there is no need to forward the packet in the first place. Once again, less interference and interruption means better reliability of the network.

  • Our gateway also has a memory and backup battery. These gateways are time sync enabled, meaning they can store messages locally and forward them if network coverage is interrupted for a period. This feature is aimed at removing any blank gaps in the history of the system.

  • Once the network is running and LTE communication is established, we use a network monitoring tool called “The Pinger” . This software polls the gateways via the LTE network to make sure it is running reliably. This allows for real time intervention when a gateway no longer responds, and automated messages get sent to the person responsible for that building/gateway.

  • The “Pinger” software is currently used on over 4500 live LTE connections and is manned 24/7 by a team in South Africa. We can make this option available to you, the customer, for the most responsive system possible.

    To conclude, we don’t envision many communication problems as we’ve done extensive work to mitigate that risk for you; however, it would be prudent to allocate a small budget for a few contractor truck rolls per annum to be on the safe side of things.


    Product replacement cost:


We will break this section down in 2 segments, the first being our warranty versus what we expect from the product.

Product warranty:

Like most electronic products sold, we have a 2 year/24 months warranty on the product. This means if, for any reason, a product would require replacement after that period of time, the client would be responsible for its replacement cost.

Product expectation:

While we advertise a 2 year or 24 months warranty, the product was built and designed to last the test of time. We believe that the lifespan of this hardware will extend the span of the software agreement several times over. Before making it to you, the end user, the product is tested 3 times in the factory, and depending on the installation package you’ve selected, the product will have been tested a 4th time on site before it’s handed over to you. 

We hope that our perspective can help you make a better informed decision as it relates to the long term capital commitment involved in owning a water management solution. If you have any questions or if you think we’ve missed something you would have appreciated us touching on, please do not hesitate to send us a message and we would be happy to discuss with you and your team.
The Connected Sensors team

Sub Metering, utility costs

If you want to save water through a flood management system, you may be asking yourself: how much water does my commercial building use? How about my home?

Here are a few usage facts that may shed some light onto this question.

Water Usage in Commercial Buildings

According to RealPac Canada, the best practice range for water usage in the commercial sector is 12 to 50 L/ft2/yr. “If every building in the study met the high end of the proposed Best Practice Range (50 L/ft2 /yr), a potential savings of 2.5 billion litres would be possible in Canada. In Ontario alone, the savings would total 1.6 billion litres, and indirect greenhouse gas (GHG) emissions reductions could total 240,000 kgCO2e/yr as a direct result of the reduction in energy needed to pump and treat water.”

It’s estimated in commercial buildings that each employee uses 59 litres per employee per working day, though the amount varies based on the age of the building and the climate at its location.

Water Use at Home

In Canada, our average use per capita is 251 liters, which is one of the highest in the world. In the average home, 65% of this occurs in the bathroom, 10% in the kitchen, and 20% in laundry. In comparison, the US’s average usage per day is 60 gallons (227 Liters). This is broken down into 64 gallons (242L)
in the bathroom per household, 29 gallons (109L) in the kitchen per household, and 18 gallons (64L) of leaks! A leaking toilet alone can waste up to 200,000L per year.

In older homes without high-efficiency appliances, usage is higher. Older shower heads can use 20L of water per minute, while new showerheads cannot exceed 9.5L of water per minute.

Significant amounts go into each load of laundry. Each load uses 94L, compared to a shower using an estimated 40L and a dishwasher load using 23L.

If you are a condo building owner, these numbers in each individual condo unit add up quickly. In some cases such as in the City of Ottawa, municipalities are moving towards a tiered system for water billing, which may base charges off of bulk meters. It is important to closely monitor your water usage to keep your bill down. Submetering is also an option to transfer the costs of water to tenants. 

In conclusion, hydro bills add up quickly, and it’s important to monitor each area of consumption to reduce your overall use.


The Connected Sensors team



Instruction, Power

We received this question from a client and thought it might be worth sharing our perspective:

Client: My understanding is that battery powered IoT devices have traditionally avoided using lithium because of the potential fire risk if damaged or improperly packaged. Can battery powered IoT devices cause a fire?


A couple of things to note about batteries in general. There are 3 different situations that can cause a battery related fire: 

Short Circuit

  1. Short Circuit is the most common way fires are started and applies to both alkaline and lithium.

  2. This generally happens when batteries are installed the wrong way or when the devices are tampered/damaged with.

  3. Both these are avoidable by electronic design via thermal fuses and reverse voltage protection circuitry.


  1. Piercing occurs when a device is crushed or when sharp objects puncture through them. This is applicable to both types of batteries and is highly unlikely to occur.


  1. When too much current is drawn from the batteries, this breaches the battery’s maximum continuous pulse.

  2. These batteries are designed to provide power to electric motors and the IoT devices we use them in does not draw 1/10th of the amount of power they are typically used for.

Primary cells vs Rechargeable cells

  1. Primary cells are batteries that cannot be recharged and can only discharge once, which is the case with both alkaline and Lisoc Batteries (Lithium thionyl chloride Battery).

  2. Rechargeable battery cells are the problem and account for 90% of Lithium Ion or Lithium Polymer related fires due to the fact that they often get overcharged or are not properly monitored by the design circuitry.

Our devices do not use Lithium Ion or Lithium polymer batteries but Lithium Thionyl Chloride so we do not consider Lithium to be a bigger risk then alkaline in the question of can battery powered IoT devices cause a fire.
If you have any questions about our batteries, do not hesitate to contact us.
Your Connected Sensors Team

Save the Planet

The rate of construction of high-rise buildings is higher than ever.

But with increasing concerns about environmental sustainability and green initiatives, how can you make your building more sustainable? 

There are many possible sustainable initiatives that you can take which improve your building’s carbon footprint and can reduce operating costs, but these are just a few examples.

Improving Energy Efficiency

There are multiple areas of your building where you can improve your energy efficiency.

Heating & Cooling

Heating & cooling loss can be high, especially in older buildings or in buildings located in colder climates such as in Canada. 


Make sure to check your insulation, and in new buildings, keep them as airtight as possible and opt for high-performance insulation. In older buildings, consider investing in replacement windows and doors to reduce air leaks. If you are replacing your windows, there are double-glazed windows available that have ventilation between the panes to reduce heat consumption.

Equipment & Lighting

When making an initial purchase or replacing equipment, opt for high-performance, energy-efficient systems such as those certified by Energy Star. 


Work to replace your lights with LED lights, which not only are 75% more energy-efficient than incandescent, but also have a much longer lifespan.

Invest in Alternative Energy

High-rise buildings are perfect candidates to consider alternative energy sources. Examples of these include:

-solar panels on the roof 

-thermal energy planned during design

-wind turbines on the roof

For new construction buildings in Canada, Energy Star is offering a new construction pilot program to help builders adopt energy efficient practices.

Implement Building Management Systems

Improving your sustainability in existing builds starts with monitoring your systems to determine where improvements can be made. 


By integrating SMART technologies with building architecture, you can create new experiences and opportunities for collaboration. SMART sensors can feed data to the integrated Building Management Systems to allow the building to adapt and optimize for improved energy efficiency. 


One example of an integrated sustainable building management system is a water management system. By implementing a flood detection system, you improve your sustainability by reducing water waste from leaks and floods. You can also utilize water management to implement submetering to encourage tenants to monitor and regulate their water consumption. 

Consider Certification


Once you have begun utilizing sustainable efforts in your building, you can look into a sustainable certification. One example in Canada is LEED through the Canada Green Building Council. 

In conclusion, there are many ways to make new builds sustainable or improve the sustainability of existing buildings. Not only do these sustainable efforts help the planet, but they can help lower the operating costs of your building. If you are looking to implement a water management system in your building, contact us today.
The Connected Sensors Team

Instruction, Safety

When installing a water risk mitigation system in a building, there are a few key areas that we focus on during the risk prevention process. 

These areas are either more prone to flooding, or contain sensitive equipment that requires an additional level of protection. 

Electrical & Mechanical Rooms

Electrical and mechanical rooms are filled with sensitive equipment. Some contain booster pumps and other essential equipment for your water system. It’s highly important to protect the equipment within these rooms to avoid costly repairs or potential equipment replacement. 


Between sinks, toilets, and showers, bathrooms are a vulnerable area for floods in any building. It’s important to ensure that there are flood sensors in these areas on every floor to provide protection for lower levels. 


Risers contain many of the piping systems that bring water, air, and storm drainage to higher or lower floors within a high-rise as needed.

Specific attention should be paid to risers as part of flood management since they:

-Carry water at high volumes & high pressures

-Are difficult to access, and therefore difficult to repair

-Are expensive to repair

During the water management system installation process, protecting risers requires access to them which can be a challenge during some installs. 

Cooling Towers

Often located at the roof of a high-rise building, cooling towers reject heat from a building as part of the HVAC system. They produce high amounts of condensation, and leaks can occur if there is overrun in the drip trays. Due to their central position on the roof, it’s vital to monitor these drip trays to prevent any potential roof damage. 


One of the most potentially costly areas for flood damage is elevators. Since the pits of the elevators tend to be one of the lowest parts of a building, they are highly susceptible to flooding due to broken pipes or storm water.

Once the flood has started, the water can contaminate the fluid needed to operate the hydraulic components of the elevator. There is also a risk that the hydraulic system itself can begin to leak. If this leak goes unattended, the system can fail and cause a massive flood. Although elevator pits are equipped with drains at the bottom, in the case of severe flooding, there is a chance the drain will be unable to keep up with the speed at which the hydraulic system is draining into the elevator cavity.

If the elevator cart itself is damaged by water, specifically the electrical components, the cost of repair ramps up quickly – they can cost up to $500k! Not only that, but any downtime in such a vital component of a high-rise building can decrease customer or tenant satisfaction. 

We cater our flood mitigation systems for each client to ensure that you have full coverage that fits your building’s unique needs. Contact us today to learn how we can assess what are the highest risk areas in my building and protect those areas.
Your Connected Sensors Team



save money, utility costs

When speaking with prospective clients, we often get asked if we can quantify the Return on Investment (ROI) of a Leak Detection System. 

While there is no simple formula to calculate the ROI of a Leak Detection System, we will do our best to cover all the elements that can impact the ROI of such an investment while also sharing why we believe that such systems should be implemented for the purpose of good governance and risk management.

To better understand the need for such an investment, we have broken down our analysis into two segments. The first segment is focused on insurance and risk while the second segment is focused on operational advantages.

Insurance and Risk:

When it comes to insurance and risk, the first part is to identify the likelihood of water loss within the built environment.

After extensive research yet limited data points, we have found that according to this article published in the Canadian Underwriter, condos have more than a 30% chance of making a claim each year. While we encourage you to come to your own conclusions by using your own data set, one could assume that similar ratios would apply to multi-residential rentals and commercial high-rise.  In addition, according to this study from the Canadian Institute of Actuaries, water damage represents 48% of the claims, making water the most common cause of loss within the built environment. By utilizing the above 2 statistics, one could expect that condos, if not all high-rise buildings, have approximately a 14% chance of making a water claim each year or once every 7 years

The second part is to evaluate the “size and/or magnitude” of this risk.

When evaluating the magnitude of this risk, you should take into consideration the ever increasing costs of insurance, your insurability, the size of loss, and the deductible payout in the event of a loss.


Insurance costs:


This recent Canadian Underwriter article indicates that while insurance costs have been on the rise now for a combined 13 consecutive quarters, there is no end in sight. For property owners and managers, this means that you need to continue to put energy in making your risk management more attractive to underwriters to ensure that insurance capacity can be carved out for your book of business at competitive market rates. As indicated in the above section, since water is the most common cause of loss within the built environment, it is only good governance to implement some form of water risk mitigation to appeal to the underwriter. In some market segments, the industry has seen insurance costs spike as high as 780% making it impossible for the landlord or condo board to recoup such an expense. 




Given this hard insurance market and the capacity reduction resulting from the exit of many underwriters within the Commercial Property Insurance space over the last few years, property owners and managers have limited – if any – options when it comes to insurance. Some have even been denied coverage. Differentiating your risk profile can help create capacity and give you a competitive advantage in this market.


Size of Loss: 


As it relates to water claims within the built environment, many articles have been written using different data points which identify that the average size of a claim ranges from $150,000 to $250,000. More importantly, it has been found that the cost incurred for such losses have increased by 400% over the past 10 years. Leveraging technology such as Flood Mitigation Systems to reduce the size of a water loss is a great way to reduce your loss impact.




Another very important element to consider is the size of your deductible. Over the last few years deductible payouts for some, if not most, have increased from $25,000 to $250,000 and even up to $500,000. What we have seen happen here is that the underwriters have effectively passed on the risk of claims beneath the deductible threshold to the property owners and managers. One can say that these property owners and managers are now self-insured until they reach a claim that exceeds the deductible payout, which may never happen if you are one of these individuals with a $250,000 to $500,000 deductible. 

Operational advantages:

Flood savings:

Some of the obvious benefits & savings that come from installing a Flood Mitigation System include avoiding: 

  1. Costly downtime from infrastructure repairs

  2. Clean-up, remediation, and restoration of such incidents

  3. Removal of hazardous materials such as asbestos

  4. Tenant disruption and displacement

Some less obvious yet important advantages include:


Maintaining building Integrity

Often times when a leak happens, it can go unnoticed for a long period of time, which can deteriorate the integrity of your building’s infrastructure over time. By installing a flood mitigation solution, you can monitor the leaks inside your property and take immediate action when notified. Over time if your asset/building has been well attended to, your property can fetch a higher valuation than a comparable asset nearby that may be distressed due to damage over the years.

Automated Asset Protection:

Managing, maintaining, and monitoring a multi-story high-rise can be a laborious and daunting task. By leveraging technology such as a flood mitigation system to automate such arduous tasks, it can help reduce operational and payroll expenses.

Preventive maintenance and contractor truck roll:

By leveraging technology and installing a smart flow monitoring device as part of your Flood Mitigation System, you can effectively identify small leaks such as toilet and faucet repairs, issues with blow down cycles, and many other problems that can go undetected for long periods of time. It is estimated that 85% of properties lose 35% of their water due to leaks. As such, you can effectively reduce your contractor truck roll generating operational savings while also creating a preventive maintenance schedule that suits all stakeholders involved in managing and maintaining the property.

Leveraging Data Analytics: 

By installing a Flood Mitigation Solution as part of your building, you can take advantage of the data aggregates that come from such a solution. For example, if multiple leaks have been identified on a riser over the last few years, this may be a great time to budget for a riser replacement in the next fiscal year. 

Other operational advantages include:

  1. Decreased water expenses

  2. Reduced energy consumption

  3. Better budgeting 

  4. Improved environmental impact

  5. Help achieving bold sustainable goals

We hope that our perspective on the ROI of a leak detection system can help you make a better informed decision as to whether or not a Flood Mitigation System should be part of your investment roadmap or not.  If you have any questions as it relates to the advantages of such a solution, please do not hesitate to send us a message and we would be happy to discuss with you and your team.
The Connected Sensors team

save money, utility costs

If you’re considering a water mitigation system for your building, one of the most pressing questions you’re asking is probably: will a water risk mitigation system affect my insurance cost?

The short answer is: yes. 

But there’s more than one way that a water mitigation system can affect your insurance cost.

Reduced Chances of a Claim

Currently, multi-residential high-rises have a 30% chance of making a claim each year, and 48% of those claims are due to water damage.


This greatly affects all stages of building and operating a multi-residential high-rise. 

  1. At the building stage, 10% of builders can’t get insurance.

  2. At the operational stage, insurance premiums are rising by up to 780% and deductibles are increasing to $500,000.

  3. The average claim cost due to water damage ranges between $150-$250k, affecting your premiums and resulting in facility down time. 


By setting up a water mitigation system for the purposes of early flood detection, you decrease your chances of needing to make a costly and time-consuming insurance claim.

Reduce the Chances of an Uninsured Incident

Unfortunately, not every water damage incident is covered by a condominium corporation’s insurance. Your insurance provider will be able to provide the details of your coverage for you. 


In some cases with condominiums, the owner may be responsible for the cost of the insurance deductible. The flow chart below summarizes the differences between insured and uninsured claims.

You can also read more here.

How Connected Sensors Can Help You

By preventing floods through monitoring systems, Connected Sensors can help you reduce the chances of costly deductible payouts.


Furthermore, we have partnered with NFP Insurance to offer long-term cost savings to insurance by potentially helping you save on front end premiums. 


We can also help you incorporate submetering to lower your water cost further by charging expenses back to tenants, or save on overall water cost by identifying leaks. 


In summary, a water risk mitigation system can affect your insurance cost, as well as overall cost, by:

-During the building phase by decreasing the chances of remaining uninsured

-During the operational phase by decreasing costly deductible payouts and potentially lowering your front-end premiums

-As part of day-to-day operations when used in conjunction with submetering

If you have any questions about how we can help you save on insurance costs, be sure to contact us.
Thank you,
Your Connected Sensors Team



Instruction, utility costs

If you are reading this, then I suspect that you’ve been the victim of a leak or flood that was the result of a faulty Fan Coil System. Let’s take a few minutes to explain what a Fan Coil System is, why they are such a high risk in your building, and what you can do to reduce your risk and exposure.

What’s a Fan Coil Unit System?

Fan Coil Units (FCU) are used to condition the local air to match the temperature requirements for an area in all types of buildings including commercial and multi-unit residential spaces. An FCU can contain an Air Handling Unit system (AHU) that supplies and returns fresh air around the building to all the rooms/units. The FCUs are connected to either a heating coil, a cooling coil, or both a heating and a cooling coil which will condition the air. A fan within the fan coil will then push the air out into some smaller localized ducts to strategically distribute the air within the room. Fresh air from the AHU is pushed into the back side, the inlet, of the fan coil unit, and a fan will suck the fresh air into the FCU. The fan will force the air across the heating and/or cooling coils before forcing it out into the area. The air will then take one of two routes: 1. It will be sucked into the return grille and be sucked back into the AHU via the return duct 2. It will be pulled back into the fan coil unit through a grille.

To learn more about the differences between Fan Coil Units and Water Source Heat Pumps, read our article here

Why are Fan Coil Units such high risk?

The coil heat exchangers will typically utilize a hot and/or chilled water supply which is distributed from the building’s boilers and chillers. That said, electrical heaters can be used for heating purposes and some coils use a direct expansion coil fed by a refrigeration system for cooling. If your system utilizes hot and cold water supply, this is where the risk comes into place.

Summer risk: You should keep an eye out if a cooling coil is used, as it can generate a lot of condensation where the warm moist air is condensing onto the cold surface of the coil. The cooling coil will remove the moisture from the air. This condensed liquid will run off the coil and collect in the drip tray at the bottom. The problem here is that in some cases the condensation (water) finds its way out of the drip pan and causes a leak that often goes unnoticed for long periods of time. In addition, a drain line from the pan is supposed to be connected to a nearby drain in theory; however, in many cases the drain line does not lead to a safe location that prevents potential damage.

Winter risk: You must keep an eye out for pipe bursts. In older buildings, the fan coil units were placed on the exterior walls. What we often see happening when a cold front settles in is some pipes burst as a result of a frosted line, which can cause significant damages. Pipe burst usually causes one of the largest losses from a dollar amount as it relates to leaks in the built environment.  In addition, older buildings and the hot water lines coming from the boiler over time erode and we have also seen pin holes occur.

All year round risk: You should always make sure to retain a qualified and reputable water treatment company that can offer a long term program where they test, track, and produce monthly records of your water and the glycol levels within your heating and cooling system to ensure longevity and integrity of your pipes. We’ve often found builds where the glycol levels were left unattended for long periods of time, corrosion was created within the system which created major infrastructure problems that resulted in leaks of all sizes. Following these, the necessary replacement of risers becomes inevitable.

How to reduce risk:
  1. For new buildings, start by ensuring the fan coil units are closer to the center of the building than the exterior walls.

  2. Install leak sensors in the drip pan to detect accumulation of water in the drip pan before it’s too late.

  3. If you are in an older building or newer building where the fan coil units are near the exterior wall, ensure that your leak detection system can also monitor temperature and give you early warnings of frost so you can install temporary heaters or add insulation where possible.

  4. In addition to leak detection sensors in the fan coil units, we also recommend installing leak detection sensors that come with a rope around the risers of the two pipe systems to detect pinholes or pipe burst.

  5. As discussed, retain a reputable water treatment partner that will ensure the integrity of your heating and cooling system.

  6. If you want to go the extra mile consider installing powered shut off valves to compliment the leak detection so that the water can be turned off if a leak within your system is detected.


As always, please don’t hesitate to reach out if you have any further questions as it relates to fan coil unit systems and the risks that are involved with them.
Your Connected Sensors Team.



In multi-residential high-rise buildings, there are two types of HVAC systems: Water Source Heat Pumps, and Fan Coil Unit Systems. Read on to learn more about these two systems, and which option we believe is the best HVAC system for multi-residential high-rise buildings.

Water Source Heat Pumps vs. Fan Coil Unit System


When selecting the best HVAC system for multi-residential high-rise residential buildings, there are essentially two options for modern systems. The first option is the WSHP system and the alternative is the fan coil system. Both of these designs have benefits and challenges, but when making a decision one must consider how the decision affects all the interested parties over the life of the building, including the developer, contractors, building management, the owner, or the dwelling owner in the case of a condominium.  Ultimately, all these groups have common goals, but how they prioritize these goals may differ.  The developer is concerned with return on investment, the contractor is concerned with ease of installation and reduced call backs, the building management wants to reduce maintenance, and the owner wants a reliable and comfortable space.

Water Source Heat Pumps:

From our perspective, the choice is easy: a WSHP system meets all the stakeholders’ requirements.

How does a WSHP system work?

WSHP systems have individual packaged units that transfer heat via a single- or dual-pipe water loop. Each unit can be used in either heating or cooling mode year-round and loop temperature is maintained via a boiler/tower combination, where boilers are used for heating and towers for cooling. Each zone has complete control of its heating/cooling mode and each unit is independent from the others. This means if one unit goes down, the whole system is not affected. Controls can be as simple as one unit and one thermostat. WSHP systems are the most energy, cost, and space efficient of any system in the industry.

Why is this the best option?

From a developer standpoint the WSHP system provides a lower up-front cost than the traditional chilled water system.  For the contractor a WSHP system is less complex and easier to install.  Without the need for insulated pipes there are no worries of condensation causing leak issues and recalls. Generally, the modular design of WSHP makes it easy to service which makes the building management team happy and the added bonus for a condominium is that it can be relatively easy for each unit to be responsible for these costs. Finally, for the owner the WSHP system is efficient, reliable, quiet, and is more cost effective to operate. 

Fan Coil System:

How does a fan coil system work?

Fan coil systems are used to condition the local air to match the temperature requirements for areas as large as 150 cubic meters. As part of the fan coil system you can also find an air handling unit system (AHU) that supplies and returns fresh air around the building to all the rooms/units. In many cases, coming off the supply duct is a round duct supplying the fan coil units. The fan coil units are connected to either a heating coil, a cooling coil, or both a heating and a cooling coil. These will condition the air. A fan within the fan coil will then push the air out into some smaller localized ducts to strategically distribute the air within the room. Since each room needs a certain amount of fresh air supply, the AHU which we touched upon earlier, is designed to feed fresh air into each room. This fresh air is pushed into the inlet of the fan coil unit. A fan will suck the fresh air into the fan coil unit. The fan will force the air across the heating and/or cooling coils before forcing it out into the area. The air will then take one of two routes: 1. It will be sucked into the return grille and be sucked back into the AHU via the return duct, or 2.  It will be pulled back into the fan coil unit via a grille.

Why is this not the best option?

As you can tell from the description above, the fan coil system is rather complex. These systems require complex chillers and boilers to provide a water loop in a particular temperature range. With complexity also comes additional maintenance cost. Besides, to compete with the WSHP you should stick to a two-pipe fan coils but they have a major disadvantage as control is substantially limited to whatever mode the system is currently in (i.e. cooling or heating). Alternatively, a four-pipe version requires both chilled and heated water to be available at the same time. The four-pipe systems also require twice the piping and twice the circulation equipment of a two-pipe system, which makes a four-pipe system one of the most expensive systems to install. Furthermore, with more pipes comes a greater risk of leaks which is one of the many reasons why we recommend the WHSP system.

While our preference is the WHSP systems, when it comes to residents, a four pipe fan coil system tends to provide a great deal of comfort because they can switch between heating and cooling very easily and the system responds rapidly, even for units located on the top floor but this comes with any other disadvantages as you can tell. 

In conclusion, from our perspective, a water source heat pumps (WSHP) system is the best HVAC system for multi-residential high-rise buildings that is an all-encompassing solution that is most advantageous to all parties involved. 
We hope that this article has helped you gain insight into the HVAC options, and which option may be best for your multi-residential high rise. 
Thank you,
The Connected Sensors Team

Instruction, save money, utility costs

This is always one of the first questions a potential client wants to know when they reach out to us. While the question of “how much does a commercial leak detection cost?” is a very challenging one to answer, we will try our best to explain some general pricing guidelines.

The purchase of a Water Risk Mitigation System is much like the purchase of a vehicle or even a home. With so many options available, price ranges can vary significantly.

Just as a car can start around the $20,000 range with just a basic package, that same car can often exceed the $40,000 range if you start to add all the bells and whistles.

Given that most people change cars every 5 years or so, why do people still choose to purchase the extras when purchasing a car? It’s because in general, people understand the value of doing things right the first time and not having to redo things later down the road. People want to make sure their vehicle will provide them quality, longevity, and ease of use and those same principals apply to a Water Risk Mitigation System.

You are going to rely on your Water Risk Mitigation System to provide valuable insight of your water risk every minute of every day for as long as you can foresee. It is therefore critical to ensure you receive maximum value and minimum maintenance from your investment.

However, some companies choose to focus on the initial price of the system with the goal to find the cheapest vendor therefore sacrificing low-maintenance, quality, and warranty which more often than not leads to regrets – especially considering that unlike cars, you cannot trade in your Water Risk Mitigation System.

To simplify the system architecture, we have segmented the project types into 3 main categories: Retro-fit Market, New Buildings & Construction Phase. Under each of these segments we have created sub categories labelled as: Good, Better & Best Option to help our clients understand what and where we perceive value. 

How much does a commercial leak detection system cost
Average Commercial Leak Detection System cost based on a 100 unit Multi-Residential Property over a 5 year period of time:
How much does a commercial leak detection system cost

How the installation affects the cost:

When someone inquires what is our Commercial Leak Detection System cost, the extent of installation is also a key factor. What we mean by this is that as a company, we have four different packages we offer our customers. Unlike most companies, we will do as much or as little as our customers would have us do. This flexibility leads to less stress and more savings for the customer. 


The installation packages are as follows with their corresponding price ranges:

1. Self-Install (DIY):

This package includes the system and features to be shipped directly to the property. With our self-install program the property manager or building owner  is responsible for all labor involved with the project, including deployment of the sensors, setting up the gateways, commissioning of the sensors on the platform, installation of electrical outlets as required, installation of valves as required, etc.

Although the concept of installing a Water Risk Mitigation System is not very complex, it does require some attention to detail and there is a small margin for error. We recommend self-install for larger companies with facility managers and/or subject matter experts on staff that can be dedicated to the install of such solutions. 

The average company can expect to spend between 5 -10% of the value of the system on a self-install, based on the scope of the project and the options that come with it.

2. Pre-Configured Install:

This package includes the system and features to be shipped directly to the property, the sensors to be pre-configured on top of our dashboard, and the valve & actuator locations to be labelled and ready for your mechanical contractor to price and install. 

The property manager or building owner is responsible for the labor involved with the project, including deployment of the sensors and gateways, contracting out the installation of electrical outlets as required, installation of valves as required, etc.

The average company can expect to spend between 10 – 15% of the value of the system on a Pre-Configured Install, based on the scope of the project and the options that comes with it.

3. Connected Sensors Tech Install:

This package includes the system and features to be shipped directly to the property, the sensors to be pre-configured on top of our dashboard, the valve & actuators locations to be labelled and ready for your mechanical contractor to install, and the sensors, gateways and actuators (if applicable) to be installed by our team of experts or contractors. 

The property manager or building owner is responsible for the labor and parts cost of 3rd party contractors, such as the electricians and the plumber for outlets and valves etc.

The average company can expect to spend between 15 – 20% of the value of the system on a Connected Sensors Tech install, based on the scope of the project and the options that comes with it.

4. Turn-Key Install:

Many Property Managers would rather work with one company instead of many. We at Connected Sensors are one of the few companies that will offer our clients true “turn-key” installations. This package includes everything found in package #3 as well as the electrical and mechanical costs associated with the project.

The average company can expect to spend between 20 – 30% of the value of the system on a Turn-Key install, based on the scope of the project and the options that comes with it.

We hope that this article has helped you gain insight on the commercial leak detection system cost. You can visit our pricing page for further details or simply reach out to us using the “Request for Information” feature on our website.
Thank you,
The Connected Sensors Team

Instruction, Power

Let me start by telling you, the $1 to $20 sensor COULD happen if produced in quantities of 100,000 units with limited sensing requirements (very basic sensor) and short-range radio.

Unfortunately, at this time the IoT industry is a ways away from achieving the $1 sensor. 

Time and time again we have heard from clients that they thought the $1 sensor was their anticipated price, and at best the sensor would be $20 dollars each.  Hence, this article was written to explain what goes into building a sensor and why we have a lot more work to do before achieving this.

What goes into building a sensor?

Step 1: (Creating a sensor)

Once a company decides to build a sensor, they must first start with building the team. This is a significant step and investment as product development cycles are anywhere from 12 to 24 months before a product is viable for resale. Industrial, mechanical, electrical, and firmware engineers have to be employed for that period and paid before work can begin on that sensor. Not to mention the manufacturing and supply chain issues that come with high volume electronic products. These upfront costs are required before you can start to develop a comprehensive sensor that encompasses all the requirements for your intended market. At the minimum, you can expect to pay $200,000 towards the development of your first sensor. 

Step 2: (Injection mold)

The second step is the injection mold, which is a capital-intensive investment depending on the volume of sensors you intend to manufacture. A plastic injection mold can cost between $5,000 to $10,000 and will yield up to 3000 to 5000 units. An injection mold built of metal will cost between $10,000 to $20,000 but it will help you produce north of 30,000 units. The key here is, can you sell enough sensors to recoup your investment?

Step 3: (Choosing the sensing capabilities)

Once a company has agreed on a product design that will be suitable for the marketplace, they must identify what they want to be sensing along with each additional element they wish to measure. Any add-ons will cost more money. For the purpose of this example let’s use our Water Sniffer/Water Sensor. After months of market research, we identified that we want the following from our sensor:

  1. Water detection (This is the primary value of the sensor yet again we needed both the flood contacts and the rope sensing to ensure it would fit all business cases)

  2. Tamper detection (This is as important to identify theft and vandalism which is more common than you think)

  3. Temperature sensing (This was important for clients worried about frozen pipes)

  4. A power button (This was important to simplify the installation process)

  5. A buzzer (This was important to us as a second line of defense to the dashboard and also to ensure we knew if the sensor was “live” once we pressed the power button)

Step 4: (Finding the right network for the product and/or solution)

Once a company has identified what sensing capabilities they want to achieve and what design they like, they will need to consider how the sensor will communicate with their application/dashboard. In this area, there is a range of chipsets and networks with varying limitations. For the purpose of this exercise let’s combine chipsets with networks and assume each network only has one kind of chip. For the record, many other networks exist but this paints a decent picture for the audience.

  1. Bluetooth: Amongst the most cost-effective chip

  2. Sigfox: A great option for certain long-range applications where the network provider manages the network cost for an annual fee. This chipset has a cost double the price of the Bluetooth chip.

  3. LoRa: Another great option depending on its application where the solutions provider must manage his or her own network. This chipset comes in at approximately 3 times the cost of the Bluetooth chip but offers more versatility.

  4. Behrtech: A new up-and-coming option that has many benefits for solutions providers in the proptech business who may not understand networks. The price point here is closer to 5 times the cost of a Bluetooth chip.

This is another important milestone a company needs to surpass as they build their sensor. Many nodes are not designed to be able to change chipsets after the company has landed on a specific chip. This further limits the company’s market segment/opportunity. 

In our case, we’ve chosen to spend a little more in step 1 to ensure we can be agnostic to the network our client wishes to work with however, our most common network and chipset is LoRa.

Stay tuned for another article about network comparisons!

Step 5: (Choosing how long you want the batteries to last and how many you will need)

At this stage, the company must choose if they believe the client will see value in evaluating the total life cycle of the product or if they will air towards the most cost-effective product. 

In many cases, companies will compromise on the power to help reduce costs for the client. However, in our opinion, this is the worst decision. The best products will have the most amount of energy to last as long as humanly possible. This is another additional expense for those who choose to view things the same way we do.

Simultaneously, the company will have to look at offering its sensor with or without batteries. At a minimum, a decent 1.5V battery costs approximately $2 each so you can do the math. 

In our case, we’ve opted for three 3.6V batteries with a cost of approximately $3 each as we see this as a game-changer for product versatility and for the life expectancy of the sensor.

Step 6: (The PCB)

We cannot forget the board that connects the sensors in Step 2 and the batteries identified in Step 4. This is effectively the brain of the sensor and the most capital-intensive piece of the sensor.

Step 7: (Certifications)

After the node has been assembled and has been tested, the certifications come in.  The water sensor then needs to be certified FCC & IC if you want to sell it across North America. The total investment for the certification is approximately $10,000. 

After the hardware development cost comes:

  1. Minimum inventory requirements and the costs to hold this inventory. 

  2. Cost of firmware development and software development where both are vital to the deployment of a comprehensive solution. 

  3. Import charges.

  4. Manufacturing and assembly costs.

As you can tell by now, the capital investment and the recurring inventory cost of producing a sensor is quite significant. Thus, it will require immense market momentum and substantial purchase orders to help drive the market towards the $1 sensor, or even to the to $20 sensor range. 

We hope that you have found this article valuable. If you have any questions please do not hesitate to ask as we are always looking to learn more from subject matter experts and looking to provide value to our clients.
Your Connected Sensors Team

Instruction, Safety

For those of you who have experienced a flood or simply want to reduce your building risk, we have put together a list of commonly asked questions about a leak detection system.

How does a leak detection system work? How do we recommend setting up a leak detection system, or as we call it “Flood Mitigation System”?

Step 1: (How many Gateways do I need?)  

Based on the size of your property, we identify how many gateways are going to be required to transmit and receive messages to and from the deployed solutions/sensors and where they should be installed. 

This is like the foundation of your home; you always want to make sure it’s done right from the start.

Step 2: (How do I connect the Gateways to the Cloud?) 

Once we have identified the quantity of gateways required, these gateways are then equipped with LTE SIM cards before they are shipped so that the data that the gateways gather can make it to the LoRa Network server in the cloud and then to our Monitoring Station/ Dashboard. 

You can think of this step as the SIM card you put in your cell phone, without a SIM card you won’t get very far.

Step 3: (Where do I install the Gateways in the building?) 

You can then install the LoRa gateways in your property based on our recommended strategic locations identified in Step 1. These locations are important as they ensure that the sensors that are going to be set up in Step 4 transmit and receive data consistently to and from the gateway. We do our best to recommend placements of these gateways in areas where they are not visible to everyone and where a power source is accessible. 

You always want to place the gateways close to a power source and hidden from the public’s eyes. It is also important that the gateways are spaced far from one another to ensure the building has full coverage.

Step 4: (Where should I put sensors) 

You can then install our leak detection system wireless sensors in key strategic areas as per the layout and design agreed upon between you (the client) and us (Connected Sensors). If you don’t know where you want to install them, you can always wait until install day.  Our platform allows for flexibility for when you decide “in the moment” where those sensors should be placed. 

This step always requires either access to drawings, building walkthroughs or someone that knows the building so that the sensors are strategically placed in high-risk areas. 

Step 5: (What sensors do I need? How many do I need and where should I put them? – Be Strategic!) 

5.1 – We have different ways of executing on your vision depending on your area of focus. For example, a BASE building solution will be structured differently than an all-encompassing in-unit and BASE building solution. At the end of the day, it boils down to
being strategic with our water sensors as to where the highest risk of leaks are in your building. For example the areas susceptible to high risk are: Risers, Mechanical areas, Water Closets, Penthouses below Mechanical Penthouse, Fire Suppression System, Fan Coil Units (FCU), Elevator pits, Washing Machine and the list goes on. 

5.2 – In conjunction with 5.1 we can also look at shut off valve options.  Our actuator that sits on top of an electric valve or an electric third-party actuator can operate both via battery or with a 5V adapter plugged into a 120 VAC. We always recommend plugging in the actuator to limit the maintenance/ battery replacements. As for the design and layout of where to shut off the water, there is also a long list of options. Here are a few options/examples: 1. In-unit shutoff is a great option for new or newer buildings as you limit tenant disruption in the event of a flood. 2. Riser shutoff is another great option for base building applications but this will disrupt many tenants/condominium owners in the event that a leak is detected and the water is turned off. 3. As a third option, which we often see in the retro-fit market where the existing infrastructure is getting old, we look for feedback from the facility manager or property manager to identify high risk areas and usually propose shut offs for the FCU’s and the hot water risers, more importantly the shower hot water riser.

5.3 – Finally, the last product we recommend including as part of your solution is what we consider as the “best bang for your buck”, our meter reader. This product provides water consumption data, as it learns the patterns of your water consumption and can help identify major floods. Our meter reader also helps identify slow leaks that go undetected such as toilet leaks, faucet leaks and many other fixtures and building infrastructures as it relates to water waste. The first step here is to identify what kind of check meter you have. Most buildings have what is called a pulse meter which is perfect for our agnostic pulse meter reader product. In the event that you have an ultrasonic meter, please send us a picture of your meter and we will have a custom ultrasonic meter reader built just for you. You may also have a dual head pulse meter reader in which case two of our meter readers can be installed to support you best. 

The above 3 elements are amongst the most controversial in the industry. Many individuals and companies believe that shutoffs are critical to prevent floods and reduce the size of a flood. If this is your case, we will be happy to help you execute on your vision however, it is our opinion that early flood detection generated by our products and software identified 5.1 and 5.3 far exceed the value for money of shut off valves. 

Step 5: (How can I install this myself?)

With the exception of the shut off valves, all other products offered by Connected Sensors do not require a licensed plumber or subject matter expert. We have a few options to help you install our solutions.

  1. You can start by reading our installation manual that is included in the box with each of our products.

  2. You can review our installation videos which goes into detail as to how you can install our product and solution.

  3. If you plan on installing our solutions in multiple buildings, we can prepare a “train the trainer” session for your facility manager.

  4. Finally, as a last resort, we also have the ability to connect you with one of our virtual technicians who will use a platform called ICwhatUC to walk you through the installation.

As for the shut off valve, all our products come with an installation manual so that the plumber is able to activate the actuator that sits on top of the valve.

All of our products come with a unique QR Code that you will use in conjunction with our app to activate the devices onto our dashboard as you start deploying the solution. In addition, depending on what adapter you’ve connected to our sensor the device will self assess if its purpose is to actuate a valve, detect water or read a meter. All of which will have pre-determined settings on our dashboard.

We’ve spent countless hours ensuring the simplicity of the installation process, so that we can help clients such as yourself install our solutions all across North America. If for whatever reason you are still having difficulty installing our solution, our support team will be at your disposal to help solve your problems. 

Step 6: (How will I know when there is a leak and who will be notified)

Our leak detection system solutions come with a dashboard, a mobile application and/or an automated robot that will send you a text message in the event there is a warning you should be made aware of. The communication can be relayed to many individuals simultaneously which we recommend for backup purposes. 

If you happen to be a client who wants the solution to be monitored by a third-party, we are happy to relay our warnings to a monitoring station of your choice.

At Connected Sensors, we understand that we cannot be everything to every client. With that in mind, we deliberately wrote this article using generic terminology such as sensor, meter reader and gateway because our vision is that by educating individuals to understand how these systems work, we can help create a more sustainable future for us all. Fortunately, we found out early from our clients the reason why they were hesitant to initially invest in our products, it was because they did not understand how the technology worked. We hope through this article and subsequent articles that we were able to provide you with content and knowledge surrounding leak detection systems and how they work. 
Your Connected Sensors Team

Instruction, Power

A question that clients buying battery-operated IoT sensors don’t ask often enough.

Batteries can have such an impact on the product life cycle cost, so why are they often forgot about when evaluating a solution? In this article, we will take a deeper dive into the important questions you should be asking a vendor when it comes to batteries. For example: what type of batteries are being used, how many batteries does the product require and how long is the expected battery life.

Batteries should be top of mind for you as a client. Depending on your agreement with the vendor, you may be responsible to cover the battery cost and the time required to replace them. In some cases, the cost of a battery replacement can exceed the cost of the initial purchase. It is for that reason that you must always ask a vendor the following questions.

Question # 1 What type of batteries are required for this product and are you responsible for providing them?

The type of batteries used in a particular device makes a significant impact on the life expectancy of the product. Below is a table showing the delta in value when a vendor chooses to opt for Option 1, Alkaline 1.5V batteries versus Option 2, Lithium thionyl chloride 3.6V batteries that highlights the key differences between battery types:


Question # 2 Do you have a battery life estimator spreadsheet you can share with me?

When putting together an IoT solution, the manufacturer and/or solutions provider will have established certain “rules” for the device. These parameters include time spent on air, frequency of messages, battery discharge rate, wake-ups per day, and sampling period. This comprehensive assessment gives the manufacturer and/or solutions provide the ability to estimate the life expectancy of the product before it will require replacement batteries. The calculation performed to get an estimated life expectancy takes all the parameters into account, with two valuables standing out above the rest: Self-discharge rate and total energy capacity. The self-discharge rate is the amount of energy that is lost over a period of time due to internal chemistry degradation.  Two total energy capacity means that there is more energy available for use by the device. This difference is caused by the battery configuration and voltage of the cells used. The information gathered from the transmission rate and configuration is then used to calculate the “energy used per message”. This number is then divided into the total capacity and self-leakage deducted to get to a total number of messages per battery pack. This number is then divided by the number of messages per day/month to get estimated battery life in years.   It is important that you ask for this information to validate and evaluate the life cycle of the product or solution you are looking at purchasing and investing in.

Question #3: Who is responsible to supply and install the replacement batteries on these devices?

More often than not, you the client will be responsible for the battery replacements and the labor involved in replacing these batteries. In the event that this is the case the most important step for you to take is the one that comes next. Making an analysis on what the life cycle cost of your device will look like over time when factoring in battery replacements.

Question #4: What is the product life cycle cost when factoring in battery replacements?

When evaluating the product life cycle cost it is imperative to consider the battery replacement cost. For example, let’s compare Option 1 with (2) AA 1.5V batteries versus Option 2 with (3) AA 3.6V batteries using the same IoT capabilities:

The Delta: Option 1 will cost $33.60 more over the same period of time or 3 times more money than Option 2. You may also need to account for travel costs and access to the tenant or resident’s property.

We hope you have found this article valuable. If you have any questions please do not hesitate to ask as we are always looking to learn more from subject matter experts and looking to provide value to our clients.
Your Connected Sensors Team

Sub Metering

How can water submetering impact my business?

While reviewing a proposal with a client a few weeks ago we were asked this question. We thought we would share with you all what we answered:

From our perspective, water submetering can help alter the habits of your tenants and motivate them to think like a landlord. The hard reality is when a tenant does not pay for their own utilities, they are a lot less aware and carefree of their water usage. Thus, by adding sub metering to your building, this will increase the level of awareness surrounding energy-savings and equipment lifecycle which will contribute to even greater savings for the whole building.

Water sub meters allow landlords to collect tenants’ energy use and provide data so they can monitor behaviour in a transparent way. At Connected Sensors, we are a big proponent of water sub metering as aligns with our 3 objectives.

Here is how you can Save Money, Save Your Building, and Save the Planet: 

It helps find like-minded tenants who also want to save money

Tenants who watch their pocket book will often be ready to pay a bit more in rent in exchange for being able to manage their own utility costs. On top of receiving accurate water bills, tenants are able to see their own data for their space.

It helps with the equipment life cycle thus helps save your building

With real-time water data, tenants have immediate feedback regarding their water bill and their energy consumption. With any big or small behavioural change, tenants are able to witness the direct effects on their bill. This positive response will motivate tenants to make simple adjustments to their everyday life from taking shorter showers to turning the faucet off when brushing your teeth.

It helps save the planet by reducing energy usage

Corporate responsibility is becoming a more important component within every organization. Many companies, property managers, building owners, and tenants like to understand their effect and impact towards creating a more sustainable planet. Sub metering allows insight into when and how energy is consumed, allowing the decision-makers to find inefficiencies and take necessary action to curb waste.

If you have any questions about how to incorporate water submetering into your building, do not hesitate to contact us and we would be happy to assist you. 
Your Connected Sensors Team